FAQ's

We serve the entire Denver metropolitan area and surrounding communities. Our service area includes Denver, Aurora, Lakewood, Littleton, Englewood, Arvada, Westminster, and other nearby locations.

Yes, all of our technicians are fully licensed and certified in their respective fields. We prioritize safety and quality by ensuring that everyone on our team is highly trained and meets industry standards.

During a service visit, our technician will first assess the situation and provide a clear explanation of the problem. They'll then offer a detailed quote for the necessary repairs. Once approved, they'll complete the work efficiently while maintaining a clean workspace.

Yes, we provide free estimates for all our services. Our technician will assess the job and provide a detailed quote before any work begins, ensuring complete transparency in pricing.

Our experienced team can help diagnose your specific needs through a consultation. We'll assess your situation and recommend the most appropriate and cost-effective solution for your home.

We recommend scheduling at least 48-72 hours in advance for routine services. However, we also offer emergency services and can often accommodate same-day appointments when necessary.

Yes, you can reschedule your appointment. We ask for at least 24 hours notice when possible. Simply call our office or use our online scheduling system to select a new time.

We require someone over 18 to be present during service calls. If you can't be home, you can designate another responsible adult to be present during the appointment.

Service duration varies depending on the type and complexity of the job. Most routine services take 1-2 hours, while larger projects may require multiple days. We'll provide a time estimate before beginning work.

Yes, we offer flexible scheduling including evenings and weekends to accommodate our customers' busy schedules. Emergency services are available 24/7.

You can place orders directly through our website, by phone, or during a service visit. Our team can help recommend the right products for your needs.

We accept all major credit cards, cash, checks, and various digital payment methods including PayPal and Venmo. We also offer financing options for larger projects.

Yes, unused products in original packaging can be returned within 30 days with receipt. Custom orders may have different return policies.

Product availability is shown on our website in real-time. You can also call us to check stock status and expected delivery dates.

Yes, once your order is placed, you'll receive a confirmation email with tracking information when applicable.